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Authors

Frank Hayes

Abstract

In November, a federal judge in New York will decide whether to fix a user's spreadsheet error.

Does that sound like overkill? Well, the judge is in charge of the biggest bankruptcy in U.S. history, and the spreadsheet lists hundreds of assets involved in that bankruptcy.

Sample

Basic principles of using technology.

We've put powerful tools in the hands of our users. We can't warn them about every risk. But we can remind them early and often of some basic principles of using technology:

  • Keep it simple.
  • Don't make assumptions.
  • And never, ever trust tech more than you really have to.

Publication

2008, Computerworld, October

Full article

Rules for users