People tend to believe their spreadsheets are more accurate than they really are.
Caulkins, Morrison, & Weidemann (2006)
Spreadsheets are commonly used and commonly flawed.
Caulkins, Morrison, & Weidemann (2008)
Programmers exhibit unwarranted confidence in the correctness of their spreadsheets.
Krishna, et al (2001)
Spreadsheets are dangerous to their authors and others.
Durusau & Hunting (2015)
Spreadsheets are notoriously error-prone.
Cunha, et al (2011)
Spreadsheets are extraordinarily and unacceptably prone to error.
Dunn (2010)
Spreadsheet errors are pervasive, stubborn, ubiquitous and complex.
Irons (2003)
Spreadsheet errors... a great, often unrecognised, risk to corporate decision making & financial integrity.
Chadwick (2002)
Spreadsheets are more fault-prone than other software.
Kulesz & Ostberg (2013)
It is now widely accepted that errors in spreadsheets are both common and potentially dangerous.
Nixon & O'Hara (2010)
Spreadsheet development must embrace extensive testing in order to be taken seriously as a profession.
Bock (2016)
Despite overwhelming and unanimous evidence... companies have continued to ignore spreadsheet error risks.
Panko (2014)
Studies have shown that there is a high incidence of errors in spreadsheets.
Csernoch & Biro (2013)
A significant proportion of spreadsheets have severe quality problems.
Ayalew (2007)
Every study that has looked for errors has found them... in considerable abundance.
Panko & Halverson (1996)
Errors in spreadsheets... result in incorrect decisions being made and significant losses incurred.
Beaman, et al (2005)
Spreadsheets have a notoriously high number of faults.
Rust, et al (2006)
Even obvious, elementary errors in very simple, clearly documented spreadsheets are... difficult to find.
Galletta, et al (1993)
Your spreadsheets may be disasters in the making.
Caulkins, Morrison, & Weidemann (2006)
Research on spreadsheet errors is substantial, compelling, and unanimous.
Panko (2015)
Spreadsheets are easy to use and very hard to check.
Chen & Chan (2000)
Despite being staggeringly error prone, spreadsheets are a highly flexible programming environment.
Abreu, et al (2015)
Never assume a spreadsheet is right, even your own.
Raffensperger (2001)
...few incidents of spreadsheet errors are made public and these are usually not revealed by choice.
Kruck & Sheetz (2001)
Spreadsheets... pose a greater threat to your business than almost anything you can imagine.
Howard (2005)
60% of large companies feel 'Spreadsheet Hell' describes their reliance on spreadsheets.
Murphy (2007)
The untested spreadsheet is as dangerous and untrustworthy as an untested program.
Price (2006)
The results given by spreadsheets are often just wrong.
Sajaniemi (1998)
Spreadsheet errors have resulted in huge financial losses.
Abraham & Erwig (2007)
Overconfidence is one of the most substantial causes of spreadsheet errors.
Sakal, et al (2015)
Developing an error-free spreadsheet has been a problem since the beginning of end-user computing.
Mireault (2015)
It is irrational to expect large error-free spreadsheets.
Panko (2013)
The software that end users are creating... is riddled with errors.
Burnett & Myers (2014)
Spreadsheet errors are still the rule rather than the exception.
Nixon & O'Hara (2010)
Spreadsheets contain errors at an alarmingly high rate.
Abraham, et al (2005)
Spreadsheets can be viewed as a highly flexible programming environment for end users.
Abreu, et al (2015)
Spreadsheets are the most popular live programming environments, but they are also notoriously fault-prone.
Hermans & van der Storm (2015)
Most large spreadsheets have dozens or even hundreds of errors.
Panko & Ordway (2005)
A lot of decisions are being made on the basis of some bad numbers.
Ross (1996)
Untested spreadsheets are riddled with errors.
Miller (2005)
The issue is not whether there is an error but how many errors there are and how serious they are.
Panko (2007)
Most executives do not really check or verify the accuracy or validity of [their] spreadsheets...
Teo & Tan (1999)
The quality and reliability of spreadsheets is known to be poor.
Bishop & McDaid (2007)
1% of all formulas in operational spreadsheets are in error.
Powell, Baker, & Lawson (2009)
Spreadsheet shortcomings can significantly hamper an organization's business operation.
Reschenhofer & Matthes (2015)
94% of the 88 spreadsheets audited in 7 studies have contained errors.
Panko (2008)
Spreadsheets are alarmingly error-prone to write.
Paine (2001)
Every study, without exception, has found error rates much higher than organizations would wish to tolerate.
Panko (1999)
Errors in spreadsheets are as ubiquitous as spreadsheets themselves.
Colbenz (2005)
Spreadsheets are often hard, if not impossible, to understand.
Mireault & Gresham (2015)

Spreadsheet bibliography

Title Applications development by end-users: Can quality be improved?
Authors Jennifer Kreie, Timothy Paul Cronan, John Pendley, & Janet Renwick
Year 2000
Type Article
Publication Decision Support Systems
Series Volume 29, Number 2, August, pages 143-152
Abstract

End-users frequently develop applications to use in their jobs but there is reason to be concerned about the quality of these applications. High error rates have been found in applications developed by end-users in the few empirical studies done.

This paper examines one approach to improving application quality which is to provide end-users with training in systems analysis and design methods. The study was conducted via the Internet with real end-users.

Though no significant difference was found for some measures of quality, there was a significant improvement in the overall design of an application after an end-user received analysis and design training.

This is important information for business managers because a well designed application is more likely to remain accurate and useful over time.

Full version Not available
Sample
Research framework
Research framework

The research question for this study is "Do end-users develop higher quality applications when they have received systems analysis and design training?"

The question was evaluated using this research framework.

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